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FAQ

How can I place an order?

To place an order, simply browse our website and add the desired items to your shopping cart. Proceed to checkout, where you’ll be prompted to provide shipping and payment information. Once your order is confirmed, you will receive an email notification.


What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. All payment transactions are securely processed to ensure the safety of your financial information.


What is your return policy?

We offer a hassle-free return policy. If you are not satisfied with your purchase for any reason, you may return the item(s) within 30 days of receipt for a full refund or exchange. Please refer to our Refund and Returns Policy for detailed instructions.


How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method selected at checkout. Once shipped, you can expect delivery within a reasonable timeframe based on the shipping method chosen.


Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country.


How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our Track Order page or the courier’s tracking portal.


If you have any further questions or need assistance, please don’t hesitate to contact our customer service team through our Contact Us page.